LYH uses website inquiry details only to respond to business requests, prepare B2B
communication, and manage related customer records.
Information we collect
When you contact LYH, we may collect your name, company, email address, phone number,
country, sales channel, VAT or BTW number, inquiry details, product series interest,
quantity or timing information, and the website page used to submit the inquiry.
How we use the information
We use this information to reply to your inquiry, prepare product or sample
information, manage B2B follow-up, and keep a clear record of buyer communication.
Systems and service providers
Website inquiries may be stored in Pipedrive and related business tools such as Moneybird
when needed for quotations or administration. These systems are used for sales follow-up,
customer records, and business administration.
Retention
LYH keeps business inquiry records only as long as needed for communication, possible
cooperation, administration, legal obligations, or reasonable business reference.
Your rights
You can ask LYH to review, correct, or delete business contact details where legally
possible. Some records may need to be kept for administration or legal reasons.
Contact
For privacy questions, contact LYH at info@lyh.app or support@lyh.app.