Privacy Policy

LYH uses website inquiry details only to respond to business requests, prepare B2B communication, and manage related customer records.

Last updated 28 May 2026

Information we collect

When you contact LYH, we may collect your name, company, email address, phone number, country, sales channel, VAT or BTW number, inquiry details, product series interest, quantity or timing information, and the website page used to submit the inquiry.

How we use the information

We use this information to reply to your inquiry, prepare product or sample information, manage B2B follow-up, and keep a clear record of buyer communication.

Systems and service providers

Website inquiries may be stored in Pipedrive and related business tools such as Moneybird when needed for quotations or administration. These systems are used for sales follow-up, customer records, and business administration.

Retention

LYH keeps business inquiry records only as long as needed for communication, possible cooperation, administration, legal obligations, or reasonable business reference.

Your rights

You can ask LYH to review, correct, or delete business contact details where legally possible. Some records may need to be kept for administration or legal reasons.

Contact

For privacy questions, contact LYH at info@lyh.app or support@lyh.app.